Looking to improve your revenue and marketing visibility?
WE PROVIDE TAILOR MADE MANAGEMENT SOLUTIONS FOR YOUR ACCOMMODATION ESTABLISHMENT.
Your time is valuable, and we take the responsibility of marketing, managing reservations, etc. of your business, and you have the peace of mind and comfort that your business is professionally managed without you having to worry about the small details.
We will take care of everything.
We started as a small business focusing on detail, excellent administration without losing the personal touch. That is why we focus on only a few selected clients to always ensure quality services.
ABOUT KAIZEN HOSPITALITY
Kaizen is a Japanese philosophical business concept, meaning change for the better or continuous improvement, which serves as the basis for our business philosophy.
Our business is run by Danelle du Plessis who is an excellent administrator and great communicator who has many years’ experience in the hospitality who was recently awarded the much coveted “Superhost” status by Airbnb.
Do you need help with your current guest house/establishment? Or do you want help to improve your revenue and marketing visibility, then I have the perfect tailormade solution for you.
Whether you need some guidance, personal touches, need help or just have a few questions.
I can help you to update information or run seasonal specials on booking platforms, assist with photos, welcome letters, check in procedures etc. I will look after your property like it's our own. I give reports back on a regular basis and provide you with a monthly report.
Let me help you if you don’t know how to do it or just don’t have the time. At Kaizen we have the passion, know-how and skills to manage your online booking and payment systems for you while increasing your property’s exposure and income streams without you having to worry about all the administration.
We handle all bookings, guest communication and admin for you and many more…
WHAT WE CAN DO FOR YOU
Platform Setup
We'll assist with the setup of NightsBridge, Paybridge, AirBnB, Booking.com, Travelground / LekkeSlaap, Agoda, Afristay and more
Guest House Management
Let Kaizen do the work for you behind the scenes. We handle everything from bookings, enquiries, quotes, booking platform management, welcome letters, check in procedures etc. You still have the freedom to enjoy your establishment when you want to, and I provide you with easy access to your home’s booking calendar so that you can block off dates you want for personal use or let me do it for you.
Online Booking Management
Do you have an existing establishment or one you would like to make an income from? Let us do the work behind the scenes, from setting up on various platforms, updating platforms, loading specials on platforms to handling guest enquiries. We will handle every aspect of bookings and platform management, so you don’t have to worry about the nitty gritty behind the scenes.
Guest Communications
Let us do the talking for you, we handle all aspects of guest communication, from enquiries, quotes, reservation requests, calls, emails etc. The list is endless. We take all matters in our hands to make sure you don’t have to deal with the “behind the scenes”
Quality Control
We will help you with quality control, from bedding and amenities per room to cleaning products, as well as guest shampoo’s etc. When it comes to running a successful and profitable business it is important to be on top of quality control. Know exactly when to order what and make sure you don’t overspend on this aspect.
PRICING AND PACKAGES
Rosegold Package (New Listing)
Property Management Package
Price on Request
Template / Designs Package
Price on Request
Photography Package
Once Off Service - Price on Request
